1. Services

KH Home Help provides a range of home help services, including personal care, meal preparation, cleaning services, ironing, appointment chaperone, shopping assistance, prescription collection, companionship, days out, and pet sitting. Our services are tailored to meet the individual needs of our clients.

2. Client Responsibilities

As a client of KH Home Help, you agree to:

- Provide accurate and complete information about your needs and any relevant health conditions.

- Inform us of any changes to your personal or health information.

- Treat our caregivers with respect and provide a safe working environment.

- Make timely payments for services rendered.

3. Payment Terms

Payment for services is due as per the agreed schedule. We accept various payment methods, and detailed billing information will be provided. Late payments may incur additional charges.

4. Cancellation and Rescheduling

If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee.

5. Confidentiality

We respect your privacy and will maintain the confidentiality of your personal information. Please refer to our Privacy Policy for details on how we handle your personal information.

6. Limitation of Liability

KH Home Help will provide services with reasonable care and skill. However, we are not liable for:

- Any indirect, incidental, or consequential damages arising from the use of our services.

- Any loss or damage resulting from circumstances beyond our control.

7. Termination

We reserve the right to terminate or suspend services if you violate these Terms of Service or if providing services becomes unsafe or impractical.

8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website, and the updated terms will be effective as of the date of posting.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

- Email: [email protected]