"Caring For You Like Family"
KH Home Help Privacy Policy
Last updated: 30/06/24
At KH Home Help, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, email address.
- Health Information: Relevant health and medical information necessary for providing personalised care.
- Payment Information: Billing details, payment methods, and transaction history.
- Service Information: Details about the services you request and receive from us.
- Feedback: Any feedback or testimonials you provide.
2. How We Use Your Information
We use your personal information to:
- Provide and manage our services.
- Communicate with you about your care and our services.
- Process payments and manage billing.
- Improve our services based on feedback and usage data.
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing and IT support.
- Legal Obligations: Authorities or organisations if required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be completely secure.
5. Your Rights
You have the right to:
- Access your personal information.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal information, subject to legal constraints.
- Object to the processing of your personal information.
- Withdraw consent where we rely on your consent to process your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]